Hotline Program Analyst
Reston, VA Reston, VA Full-time Full-time $112,015 - $145,617 a year $112,015 - $145,617 a year 9 hours ago 9 hours ago 9 hours ago Duties The Center for Protected Disclosures (the Center) receives and processes whistleblower reports and supports whistleblower protections.
The Center includes the IC IG's Hotline Program, which receives and processes allegations of waste, fraud, and abuse in the programs and activities subject to the IC IG's jurisdiction.
The Hotline Program also processes allegations of Urgent Concerns filed pursuant to the Intelligence Community Whistleblower Protection Act.
The Center administers requests by employees and contractors in the Intelligence Community for the IC IG to review their allegations of reprisal under Presidential Policy Directive 19, Protecting Whistleblowers with Access to Classified Information (PPD-19).
Support in the management and coordination of strategic and tactical projects, execute action taskings associated with assigned projects, and provide project status and reporting.
As directed coordinate, compile, and organize all essential information and materials to assist the Hotline Manager in the execution of daily mission objectives.
As directed, coordinate operational and administrative matters, review and research issues, and develop initial solutions and options; maintain situational awareness of issues affecting organizational equities and the status of multiple projects.
Receive in-depth telephonic and in-person complaints; review and catalog written correspondence regarding allegations received through the Hotline.
Evaluate allegations and consider all relevant aspects of the matter such as the credibility of the source; the evidence that a violation of law, regulation, or standards of conduct has occurred; the cost effectiveness of a formal inquiry and potential benefit to the Government; and the potential for adverse effect to the ODNI and to the Government.
Independently determine appropriate action to be taken, e.
g.
, close without action, refer to other Federal agency, or refer for IC IG or ODNI component inquiry, audit, inspection, criminal investigation.
Conduct preliminary inquiries when the information in the initial allegation appears to have merit but is neither sufficient nor clear enough to warrant additional action.
Fully develop information by making the necessary in-person and telephonic contacts and/or by obtaining the necessary documents in order to determine the future course of action.
Ensure protection of Hotline sources' confidentiality to the maximum extent possible by implementing strict internal controls.
Independently manage workload, giving special attention to priorities and suspense's; bring to the Hotline Manager's attention significant cases, such as those which involve public safety or senior level officials.
Prepare written correspondence to record in-person intakes, routine administrative forms, referral memoranda to ODNI Components and other Federal agencies, and complainant acknowledgment, when appropriate.
Perform other related duties as assigned.
Requirements Conditions of Employment Must be a U.
S.
Citizen residing in the United States Appointment is subject to a suitability or fitness determination, as determined by a completed background investigation.
Must be able to obtain and maintain a Top Secret security clearance based on an SBI with eligibility for sensitive compartmented information (SCI) Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
A two-year trial period is required for all new permanent appointments to the ODNI.
Qualifications Knowledge of the ODNI, IC agencies' mission, organization, collection and production responsibilities, as well as ODNI and IC administrative policies, procedures, and authorities.
Knowledge of IC information management security guidelines, document storage, and classification guidelines.
Knowledge of mission area daily operational topics, capabilities, and strategic intent, as well as project management concepts and principles.
Oral and written skills to communicate effectively with key stakeholders throughout the IC and United States Government.
Analytical, critical thinking, and problem-solving skills, including the ability to interpret complex information from multiple sources.
Interpersonal, organizational, and problem-solving skills, including the ability to develop working relationships and networks with internal and external managers and staff.
Additional information Job Interview Travel:
Candidates from outside the Washington, D.
C.
, area may be selected for a telephone, teleconference, or in-person interview.
Salary Determination:
The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance.
Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step.
Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Director/ Human Resource Management.
On occasional instances when a current federal civilian employee applies for an ODNI position that is a lower grade than his or her personal grade, the candidate's personal grade will be downgraded to the grade of the advertised ODNI position and pay will be set at the step that is closest to but not less than the employee's current annual base rate of pay, not to exceed the maximum rate (i.
e.
, step 10) of the GS grade to which assigned.
Relocation Expenses:
For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds.
Reasonable Accommodations:
The ODNI provides reasonable accommodations to qualified applicants with disabilities.
If you need a reasonable accommodation for any part of the application and hiring process, please notify the Reasonable Accommodations Officer by classified email at dni_reasonable_accommodation_wma@cia.
ic.
gov, by unclassified email at DNI_DRA@dni.
gov, by telephone at 703-275-3900 or by FAX at 703-275-1217.
Your request for reasonable accommodation will be addressed on a case-by-case basis.
PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS.
THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY.
The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
You must submit the supporting documents listed under the required documents section of this announcement.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.
If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application must include:
a.
RESUME:
Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity.
In addition to describing duties performed, applicants must provide the exact dates of each period of employment (in MM/DD/YY to MM/DD/YY format) and the number of hours worked per week if part time.
b.
POSITION NUMBER:
Reference the position number on each document submitted.
c.
COVER LETTER:
Applicants must submit a cover letter as a supplement to the resume to elaborate on their qualifications and previous work performed.
d.
SF-50:
Current or former Federal Government employees must provide their most current SF-50, Notification of Personnel Action, to verify current federal status, position, title, grade, and organization of record.
Current Federal Government employees will be assigned to the position at the employee's current GS grade and salary.
GS applicants at grades below the advertised position grade will NOT be considered.
e.
APPLICANTS CURRENTLY EMPLOYED BY A COMPETITIVE SERVICE AGENCY:
Must provide a written statement they understand that, if selected for a position with ODNI, they are leaving the competitive service voluntarily to accept an appointment in the excepted service.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Click Apply at the top of the page.
Your application MUST be received by 11:
59 PM (EST) on the closing date of this announcement.
In order to be considered, you must apply via USAJobs.
The ODNI will not accept emailed applications.
Applications received after the closing date will NOT be eligible for consideration.
All attachments should be in Microsoft Word or Adobe PDF format.
Do not include the following types of information in your profile or resume:
Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents Agency contact information Vacancy Team ODNI Email Vacancies@odni.
gov Address CENTER FOR PROTECTED DISCLOSURES Director Of National Intelligence Washington, DC 20511 US Next steps The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
We expect to make a selection within 30 days of the closing date of this announcement.
Due to the large number of applications received, applicants will be contacted ONLY if they have been selected for an interview.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents A complete application must include:
a.
RESUME:
Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity.
In addition to describing duties performed, applicants must provide the exact dates of each period of employment (in MM/DD/YY to MM/DD/YY format) and the number of hours worked per week if part time.
b.
POSITION NUMBER:
Reference the position number on each document submitted.
c.
COVER LETTER:
Applicants must submit a cover letter as a supplement to the resume to elaborate on their qualifications and previous work performed.
d.
SF-50:
Current or former Federal Government employees must provide their most current SF-50, Notification of Personnel Action, to verify current federal status, position, title, grade, and organization of record.
Current Federal Government employees will be assigned to the position at the employee's current GS grade and salary.
GS applicants at grades below the advertised position grade will NOT be considered.
e.
APPLICANTS CURRENTLY EMPLOYED BY A COMPETITIVE SERVICE AGENCY:
Must provide a written statement they understand that, if selected for a position with ODNI, they are leaving the competitive service voluntarily to accept an appointment in the excepted service.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency Open to current and former Federal employees with competitive or excepted status; and all U.
S.
Citizens.
Former members of the Peace Corps may be considered for ODNI employment only if five full years have elapsed since separation from the Peace Corps.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Center includes the IC IG's Hotline Program, which receives and processes allegations of waste, fraud, and abuse in the programs and activities subject to the IC IG's jurisdiction.
The Hotline Program also processes allegations of Urgent Concerns filed pursuant to the Intelligence Community Whistleblower Protection Act.
The Center administers requests by employees and contractors in the Intelligence Community for the IC IG to review their allegations of reprisal under Presidential Policy Directive 19, Protecting Whistleblowers with Access to Classified Information (PPD-19).
Support in the management and coordination of strategic and tactical projects, execute action taskings associated with assigned projects, and provide project status and reporting.
As directed coordinate, compile, and organize all essential information and materials to assist the Hotline Manager in the execution of daily mission objectives.
As directed, coordinate operational and administrative matters, review and research issues, and develop initial solutions and options; maintain situational awareness of issues affecting organizational equities and the status of multiple projects.
Receive in-depth telephonic and in-person complaints; review and catalog written correspondence regarding allegations received through the Hotline.
Evaluate allegations and consider all relevant aspects of the matter such as the credibility of the source; the evidence that a violation of law, regulation, or standards of conduct has occurred; the cost effectiveness of a formal inquiry and potential benefit to the Government; and the potential for adverse effect to the ODNI and to the Government.
Independently determine appropriate action to be taken, e.
g.
, close without action, refer to other Federal agency, or refer for IC IG or ODNI component inquiry, audit, inspection, criminal investigation.
Conduct preliminary inquiries when the information in the initial allegation appears to have merit but is neither sufficient nor clear enough to warrant additional action.
Fully develop information by making the necessary in-person and telephonic contacts and/or by obtaining the necessary documents in order to determine the future course of action.
Ensure protection of Hotline sources' confidentiality to the maximum extent possible by implementing strict internal controls.
Independently manage workload, giving special attention to priorities and suspense's; bring to the Hotline Manager's attention significant cases, such as those which involve public safety or senior level officials.
Prepare written correspondence to record in-person intakes, routine administrative forms, referral memoranda to ODNI Components and other Federal agencies, and complainant acknowledgment, when appropriate.
Perform other related duties as assigned.
Requirements Conditions of Employment Must be a U.
S.
Citizen residing in the United States Appointment is subject to a suitability or fitness determination, as determined by a completed background investigation.
Must be able to obtain and maintain a Top Secret security clearance based on an SBI with eligibility for sensitive compartmented information (SCI) Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
A two-year trial period is required for all new permanent appointments to the ODNI.
Qualifications Knowledge of the ODNI, IC agencies' mission, organization, collection and production responsibilities, as well as ODNI and IC administrative policies, procedures, and authorities.
Knowledge of IC information management security guidelines, document storage, and classification guidelines.
Knowledge of mission area daily operational topics, capabilities, and strategic intent, as well as project management concepts and principles.
Oral and written skills to communicate effectively with key stakeholders throughout the IC and United States Government.
Analytical, critical thinking, and problem-solving skills, including the ability to interpret complex information from multiple sources.
Interpersonal, organizational, and problem-solving skills, including the ability to develop working relationships and networks with internal and external managers and staff.
Additional information Job Interview Travel:
Candidates from outside the Washington, D.
C.
, area may be selected for a telephone, teleconference, or in-person interview.
Salary Determination:
The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance.
Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step.
Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Director/ Human Resource Management.
On occasional instances when a current federal civilian employee applies for an ODNI position that is a lower grade than his or her personal grade, the candidate's personal grade will be downgraded to the grade of the advertised ODNI position and pay will be set at the step that is closest to but not less than the employee's current annual base rate of pay, not to exceed the maximum rate (i.
e.
, step 10) of the GS grade to which assigned.
Relocation Expenses:
For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds.
Reasonable Accommodations:
The ODNI provides reasonable accommodations to qualified applicants with disabilities.
If you need a reasonable accommodation for any part of the application and hiring process, please notify the Reasonable Accommodations Officer by classified email at dni_reasonable_accommodation_wma@cia.
ic.
gov, by unclassified email at DNI_DRA@dni.
gov, by telephone at 703-275-3900 or by FAX at 703-275-1217.
Your request for reasonable accommodation will be addressed on a case-by-case basis.
PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS.
THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY.
The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
You must submit the supporting documents listed under the required documents section of this announcement.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.
If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application must include:
a.
RESUME:
Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity.
In addition to describing duties performed, applicants must provide the exact dates of each period of employment (in MM/DD/YY to MM/DD/YY format) and the number of hours worked per week if part time.
b.
POSITION NUMBER:
Reference the position number on each document submitted.
c.
COVER LETTER:
Applicants must submit a cover letter as a supplement to the resume to elaborate on their qualifications and previous work performed.
d.
SF-50:
Current or former Federal Government employees must provide their most current SF-50, Notification of Personnel Action, to verify current federal status, position, title, grade, and organization of record.
Current Federal Government employees will be assigned to the position at the employee's current GS grade and salary.
GS applicants at grades below the advertised position grade will NOT be considered.
e.
APPLICANTS CURRENTLY EMPLOYED BY A COMPETITIVE SERVICE AGENCY:
Must provide a written statement they understand that, if selected for a position with ODNI, they are leaving the competitive service voluntarily to accept an appointment in the excepted service.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Click Apply at the top of the page.
Your application MUST be received by 11:
59 PM (EST) on the closing date of this announcement.
In order to be considered, you must apply via USAJobs.
The ODNI will not accept emailed applications.
Applications received after the closing date will NOT be eligible for consideration.
All attachments should be in Microsoft Word or Adobe PDF format.
Do not include the following types of information in your profile or resume:
Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents Agency contact information Vacancy Team ODNI Email Vacancies@odni.
gov Address CENTER FOR PROTECTED DISCLOSURES Director Of National Intelligence Washington, DC 20511 US Next steps The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
We expect to make a selection within 30 days of the closing date of this announcement.
Due to the large number of applications received, applicants will be contacted ONLY if they have been selected for an interview.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents A complete application must include:
a.
RESUME:
Applicants are encouraged to carefully review the vacancy announcement, particularly the MDRs, and construct their resume to highlight their most significant experience and qualifications relevant to this job opportunity.
In addition to describing duties performed, applicants must provide the exact dates of each period of employment (in MM/DD/YY to MM/DD/YY format) and the number of hours worked per week if part time.
b.
POSITION NUMBER:
Reference the position number on each document submitted.
c.
COVER LETTER:
Applicants must submit a cover letter as a supplement to the resume to elaborate on their qualifications and previous work performed.
d.
SF-50:
Current or former Federal Government employees must provide their most current SF-50, Notification of Personnel Action, to verify current federal status, position, title, grade, and organization of record.
Current Federal Government employees will be assigned to the position at the employee's current GS grade and salary.
GS applicants at grades below the advertised position grade will NOT be considered.
e.
APPLICANTS CURRENTLY EMPLOYED BY A COMPETITIVE SERVICE AGENCY:
Must provide a written statement they understand that, if selected for a position with ODNI, they are leaving the competitive service voluntarily to accept an appointment in the excepted service.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency Open to current and former Federal employees with competitive or excepted status; and all U.
S.
Citizens.
Former members of the Peace Corps may be considered for ODNI employment only if five full years have elapsed since separation from the Peace Corps.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
