Reception - Patient Care Representative
Reston, VA Reston, VA Full-time Full-time Estimated:
$37.
6K - $47.
6K a year Estimated:
$37.
6K - $47.
6K a year Benefits MEDICAL, DENTAL AND VISION BENEFITS All full-time employees are eligible to participate in our employer-sponsored medical plans.
Coverage is available to employees and their families with VSI paying 80% of the premium for individuals.
HEALTH REIMBURSEMENT & FLEXIBLE SPENDING All medical plan participants are provided with Health Reimbursement Accounts for eligible, deductible-related expenses.
HRAs are funded at $2,000 for an individual and $4,000 for a family.
Medical and Dependent Care Flexible Spending Accounts are also available allowing employees to use pre-tax dollars for qualifying expenses.
401K WITH EMPLOYER MATCH Employees are eligible to participate the first of the month following date of hire with options for both Traditional and Roth 401ks and an employer match of up to 3%.
ANCILLARY BENEFITS Employer-paid Group Term Life Insurance and Short Term Disability Insurance are provided to all full-time employees.
Supplemental Life Insurance and Long-Term Disability Insurance are also available.
PAID TIME OFF AND COMPANY HOLIDAYS All full-time employees are eligible for Paid Time Off along with paid holidays.
PTO accruals for new hires start at 15 days a year and increase with additional years of service.
BEST PLACE TO WORK VSI provides a workplace that is highly regarded in the DC Metro region.
The award-winning environment, teamwork, and culture make our practice a best place to work.
Reception - Patient Care Representative Virginia Spine Institute (VSI), the leading multidisciplinary spinal healthcare practice in the Washington D.
C.
metropolitan area, is seeking a Patient Care Representative to join our reception team.
This role is responsible for managing the patient experience and ensuring that VSI's standards of excellence are carried over into every patient interaction; whether in-person or over the phone.
Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships.
With every positive patient interaction, the Patient Care Representative is contributing to VSI's sustained success and making a difference in our patients' lives.
This is a full-time position working out of our Reston office.
The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off.
The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care.
Essential Job Responsibilities Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone.
Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient.
Schedule patient appointments and confirm appointments over the phone with patients.
Maintain security by following established procedures; monitor visitors and schedule.
Responsible for collecting patient payments.
Ability to handle a high volume of phone calls with customer service excellence.
Generate and maintain clear, concise and accurate electronic records and files.
Ensure cleanliness and safety of the environment.
Ability to work proficiently at any front desk position as needed.
Other duties as assigned.
Job Requirements Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience Strong knowledge of Microsoft Office and Google platforms EMR experience is a bonus Organized multi-tasker; process-focused and internally motivated Conscientious, supportive, stable, patient, thorough and precise; pays attention to details Able to utilize creative problem solving when confronted with difficult situations Friendly, respectful and cooperative with co-workers; a team player Operates calmly and efficiently in a highly dynamic environment Exhibits empathy and compassion toward patients; driven to go well beyond what is 'expected' Strong written and verbal communication skills; conceirge phone etiquette Email to Apply:
email protected .
Estimated Salary: $20 to $28 per hour based on qualifications.
$37.
6K - $47.
6K a year Estimated:
$37.
6K - $47.
6K a year Benefits MEDICAL, DENTAL AND VISION BENEFITS All full-time employees are eligible to participate in our employer-sponsored medical plans.
Coverage is available to employees and their families with VSI paying 80% of the premium for individuals.
HEALTH REIMBURSEMENT & FLEXIBLE SPENDING All medical plan participants are provided with Health Reimbursement Accounts for eligible, deductible-related expenses.
HRAs are funded at $2,000 for an individual and $4,000 for a family.
Medical and Dependent Care Flexible Spending Accounts are also available allowing employees to use pre-tax dollars for qualifying expenses.
401K WITH EMPLOYER MATCH Employees are eligible to participate the first of the month following date of hire with options for both Traditional and Roth 401ks and an employer match of up to 3%.
ANCILLARY BENEFITS Employer-paid Group Term Life Insurance and Short Term Disability Insurance are provided to all full-time employees.
Supplemental Life Insurance and Long-Term Disability Insurance are also available.
PAID TIME OFF AND COMPANY HOLIDAYS All full-time employees are eligible for Paid Time Off along with paid holidays.
PTO accruals for new hires start at 15 days a year and increase with additional years of service.
BEST PLACE TO WORK VSI provides a workplace that is highly regarded in the DC Metro region.
The award-winning environment, teamwork, and culture make our practice a best place to work.
Reception - Patient Care Representative Virginia Spine Institute (VSI), the leading multidisciplinary spinal healthcare practice in the Washington D.
C.
metropolitan area, is seeking a Patient Care Representative to join our reception team.
This role is responsible for managing the patient experience and ensuring that VSI's standards of excellence are carried over into every patient interaction; whether in-person or over the phone.
Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships.
With every positive patient interaction, the Patient Care Representative is contributing to VSI's sustained success and making a difference in our patients' lives.
This is a full-time position working out of our Reston office.
The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off.
The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care.
Essential Job Responsibilities Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone.
Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient.
Schedule patient appointments and confirm appointments over the phone with patients.
Maintain security by following established procedures; monitor visitors and schedule.
Responsible for collecting patient payments.
Ability to handle a high volume of phone calls with customer service excellence.
Generate and maintain clear, concise and accurate electronic records and files.
Ensure cleanliness and safety of the environment.
Ability to work proficiently at any front desk position as needed.
Other duties as assigned.
Job Requirements Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience Strong knowledge of Microsoft Office and Google platforms EMR experience is a bonus Organized multi-tasker; process-focused and internally motivated Conscientious, supportive, stable, patient, thorough and precise; pays attention to details Able to utilize creative problem solving when confronted with difficult situations Friendly, respectful and cooperative with co-workers; a team player Operates calmly and efficiently in a highly dynamic environment Exhibits empathy and compassion toward patients; driven to go well beyond what is 'expected' Strong written and verbal communication skills; conceirge phone etiquette Email to Apply:
email protected .
Estimated Salary: $20 to $28 per hour based on qualifications.
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