Assistant Manager - Athleta - Reston Town Center
The Assistant Manager is a brand consumer and brand advocate for Athleta Retail Stores. The role supports the Associate Manager & General Manager in driving an innovative, amazing customer experience, in an effort to operate sales profitably. The Athleta Assistant Manager serves as an important field representative on the brand's cross-functional team, partnering with the Associate Manager and GM to execute on merchandise product lines, brand marketing messages, and key assortment plans, while helping to develop and execute a brand-right customer service experience that exceeds expectations and sets Athleta apart from the competition. The Assistant Manager is responsible for executing the day-to-day plans and strategies to provide an amazing in-store experience.
As Athleta Retail Stores are equivalent to a start-up, the role is integral in recognizing and advocating for continuous process improvements, partnering with the Associate Store Manager & GM and striking the balance between customer analytics and 'gut' service strategies that create a compelling, innovative experience that delights our customer and always exceeds her expectations. He/she assists in the assessment of test store assumptions and creation of brand-right strategies for Athleta store expansion.
Implements action plans to improve key performance indicators to maximize business
Partners with Store Manager and GM to drive store employee talent attraction and retention efforts to drive maximum employee engagement
Assists Associate Store Manager with hiring and recruiting of store employees
Assists Associate Store Manager with on-the-job training to new employees
Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
Ensures desired brand experience is being fostered in store through individual and team customer interactions.
Promotes community involvement to drive brand awareness and loyalty
Fosters customer centric culture by recognizing and rewarding team
Serves as leader on duty
Creates and outstanding shopping experience bringing Athleta to life through this new expression of the brand (understands and leverages Call Center, catalog & online store)
Has a passion for delivering exceptional service everyday and inspires by example
Creates an inspiring shopping environment through effective merchandising capability, high in store standards and compelling visual presentation
Responsible for opening and closing procedures
Works with visual merchandising team to effectively position merchandise and signage within the store
Completes projects as assigned by Associate Store Manager and GM
This role may require a focus on one or more specialties including but not limited to visual merchandising, human resources, community involvement, inventory management
Reports to General Manager
Interacts with all levels of team, customer, community and corporate partners
Supervises sales team
11900 MARKET STREET
20190
Ability to establish & maintain effective relationships with employees and customers
Possesses a strong character/ethical core - distinctly knows the difference between doing what is right vs. doing the right thing
Ability to interact cooperatively and work as a team towards a common goal. Can communicate a compelling vision and manage successes and failings along the journey in a highly collaborative fashion
Results driven - Inspires and motivates to exceed goals
Skilled problem-solver - Applies rigorous logic & methods to solve ambiguous problems
Effectively prioritizes and provides focus for self and team, with appropriate attention to detail
Effective Communicator - Clearly articulates point-of-view, adapts communication style to audience, listens and asks questions to solicit feedback, and disseminates information effectively
Knowledge of in store systems, policy and procedure
Effective written communication skills
Minimum 6 months previous retail experience preferred
Ability to work nights and weekends as appropriate to schedule requirements
Ability to lift and carry 30lbs
Ability to maneuver around sales floor, back room and office areas
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
As Athleta Retail Stores are equivalent to a start-up, the role is integral in recognizing and advocating for continuous process improvements, partnering with the Associate Store Manager & GM and striking the balance between customer analytics and 'gut' service strategies that create a compelling, innovative experience that delights our customer and always exceeds her expectations. He/she assists in the assessment of test store assumptions and creation of brand-right strategies for Athleta store expansion.
Implements action plans to improve key performance indicators to maximize business
Partners with Store Manager and GM to drive store employee talent attraction and retention efforts to drive maximum employee engagement
Assists Associate Store Manager with hiring and recruiting of store employees
Assists Associate Store Manager with on-the-job training to new employees
Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
Ensures desired brand experience is being fostered in store through individual and team customer interactions.
Promotes community involvement to drive brand awareness and loyalty
Fosters customer centric culture by recognizing and rewarding team
Serves as leader on duty
Creates and outstanding shopping experience bringing Athleta to life through this new expression of the brand (understands and leverages Call Center, catalog & online store)
Has a passion for delivering exceptional service everyday and inspires by example
Creates an inspiring shopping environment through effective merchandising capability, high in store standards and compelling visual presentation
Responsible for opening and closing procedures
Works with visual merchandising team to effectively position merchandise and signage within the store
Completes projects as assigned by Associate Store Manager and GM
This role may require a focus on one or more specialties including but not limited to visual merchandising, human resources, community involvement, inventory management
Reports to General Manager
Interacts with all levels of team, customer, community and corporate partners
Supervises sales team
11900 MARKET STREET
20190
Ability to establish & maintain effective relationships with employees and customers
Possesses a strong character/ethical core - distinctly knows the difference between doing what is right vs. doing the right thing
Ability to interact cooperatively and work as a team towards a common goal. Can communicate a compelling vision and manage successes and failings along the journey in a highly collaborative fashion
Results driven - Inspires and motivates to exceed goals
Skilled problem-solver - Applies rigorous logic & methods to solve ambiguous problems
Effectively prioritizes and provides focus for self and team, with appropriate attention to detail
Effective Communicator - Clearly articulates point-of-view, adapts communication style to audience, listens and asks questions to solicit feedback, and disseminates information effectively
Knowledge of in store systems, policy and procedure
Effective written communication skills
Minimum 6 months previous retail experience preferred
Ability to work nights and weekends as appropriate to schedule requirements
Ability to lift and carry 30lbs
Ability to maneuver around sales floor, back room and office areas
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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